Sara Heaton introduced herself and asked about our day and when we told her about the luck we were having so far in the trip, she offered to help us out. We were in the lobby trying to make arrangements to get Covid-19 testing since our tests would expire prior to the scheduled flight the next day. We took an Uber from Dulles International Airport to Holiday Inn National Airport the morning of 8/5/21. We made a reservation for the evening of 8/5/21 at Holiday Inn National Airport/Crystal City. We did not get on the scheduled flight on 8/5/21 and were scheduled on a flight at Reagan International Airport the next day. We had stayed in the Holiday Inn at Dulles International Airport the evening of 8/4/21 and planned on leaving our car at the hotel for 7 days for a trip to Jamaica. Saul Company Hospitality Group went above and beyond to help us on a very bad vacation.
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